⚠️ Important Business Notice
Due to continued losses, Michael Caldwell has decided to clear out all its vase inventory at a loss. This Privacy Policy remains in effect, and we are committed to continuing to protect the security of your personal information during and after the clearance sale.
I. What Information We Collect
When you purchase clearance vases, contact customer service, or visit this website, we may collect:
Order Information: Name, shipping address, phone number, email (for shipping and after-sales service)
Communication Records: Questions and replies you submitted via email or online customer service
Browsing Data: IP address, browser type, visited pages (only for optimizing website experience)
II. How We Use Your Information
Processing your clearance orders and completing shipments
Responding to your inquiries and handling returns and exchanges due to quality issues (clearance items only accept after-sales service for quality issues)
Sending necessary order status notifications (no marketing information will be sent, as the brand has ceased marketing activities)
III. Information Sharing and Disclosure
We promise:
We will not sell or rent your personal information to any third party
We will only share necessary information in the following situations:
Logistics service providers (name, address, phone number only)
As required by law or necessary to protect legitimate rights
IV. Data Retention and Special Clearance Instructions
This brand will cease operations after the clearance sale ends.
Order Data: Retained until the end of the after-sales period (30 days after the clearance sale ends), then deleted.
Customer Service Communication Records: Deleted within 60 days after the clearance sale ends.
Browsing Data: Not retained for more than 90 days.
Due to the brand’s impending cessation of operations, we cannot store your personal information indefinitely. We recommend that you complete all inquiries and after-sales needs during the clearance sale period.
V. Your Rights
You may at any time:
Request access to or correction of your personal information
Request deletion of your order records (can be deleted before clearance sale shipment; logistics receipts must be retained after shipment)
Email: michael@nooknest.shop
VI. Contact Us (Privacy Related)
If you have any questions about this Privacy Policy, or wish to exercise your rights, please contact:
📧 Email: michael@nooknest.shop
📮 Please indicate in the email subject: 【Privacy Request】
A reminder: Michael Caldwell is conducting a loss-making clearance sale due to continuous losses. This Privacy Policy is valid during the clearance sale period and for 30 days after its end.